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Frequently Asked Questions
New York and Company Closet
Shipping and Returns
Shipping and Returns
Shipping delay?
What do I do if I didn’t receive my box?
What do I do if my box is delayed?
Shipment related
How frequently can I switch out items?
How do I receive my first box?
How long will it take for a package to get to me?
How long do I get to keep these items? Are there due dates?
Do you offer expedited shipping?
Return process
How do I return notify items?
Can I return an item to a NY&C Closet Store?
What happens if I send back fewer than three items?
How do I exchange pieces?
How do I undo a return notification?
How do I return the items? What happens if I lost a return label?
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SUPPORT
Email: support@nyandcompanycloset.com
Talk to us: Mon – Fri 9am – 5pm ET
1-855-403-6924
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