Shipping and Returns

Shipping delay?

• What do I do if I didn’t receive my box?
• What do I do if my box is delayed?

Shipment related

• How frequently can I switch out items?
• How do I receive my first box?
• How long will it take for a package to get to me?
• How long do I get to keep these items? Are there due dates?

Return process

• How do I return notify items?
• Can I return an item to a NY&C Closet Store?
• What happens if I send back fewer than three items?
• How do I exchange pieces?
• How do I undo a return notification?
• How do I return the items? What happens if I lost a return label?