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Frequently Asked Questions
  1. New York and Company Closet
  2. Account Management

Account Management

Pause Membership

  • Can I have my membership put on hold for a short duration?

Unsubscribe

  • How do I stop or unsubscribe from NY&C Closet promotional emails?

Account Cancellation

  • How do I cancel during my free trial?
  • Do I get a refund if I cancel midway?
  • Do I need to return items after I cancel?
  • How do I cancel my membership?

Password reset

  • What if I forget my password?

Update Information

  • How do I update shipping/billing information?
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Email: support@nyandcompanycloset.com

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