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Frequently Asked Questions
  1. New York and Company Closet
  2. Purchases
  3. Try Then Buy

How do I purchase an Item?

Click the hanger icon in the upper right hand corner of the page to access your closet. Click Buy Item below the item you wish to purchase. We will charge the card we have on file and the item is yours.

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Articles in this section

  • A garment I want is on the NY&C Closet site, but not on rental site. When will you have it?
  • I sent back an item that I love! Can I buy it?
  • Can I buy a piece that I have not tried?
  • Can I use a different credit card than the one attached to my NY&C Closet account in order to pay for my purchase?
  • Why is the Buy option disabled for some items?
  • The price for an item has changed since I last checked it. Why does that happen?
  • Where can I check the history of my item purchases?
  • I see a better price for an item on another website. Can I get the price matched?
  • Can I purchase a Try-Then-Buy item in a different size than the one I closeted?
  • Can I return a piece after I purchase it?
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SUPPORT

Email: support@nyandcompanycloset.com

Talk to us: Mon – Fri 9am – 5pm ET

1-855-403-6924

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