After you’ve registered, you can start creating a virtual Closet—this is what we call closeting. Begin by logging into your registered account and clicking on the hanger icon in the upper right-hand of the page. You’ll be directed to the Your Closet page where you can view the following: the At Home section, the On The Rack section, and the On Hold section.
The At Home section shows all items that have been shipped to you. This includes items that are on their way to you, ones that are in your possession, and ones that are being shipped back to us. You can also track packages and buy items in this section.
The On The Rack section shows all the items that you would love to rent from us right now. These are items that you’ve selected and placed in your closet. Make sure you fulfill your closet minimum to receive the best shipping experience possible and to ensure you’ll start receiving boxes from NY&C Closet.
We suggest maintaining 20 or more items in the On The Rack section of your closet for the smoothest experience. Add as many clothes to your virtual Closet as you want. A full Closet leads to quicker, faster-shipping turnarounds. Pick items you may not want to buy but want to try—and have fun!
The On Hold section shows all the items you would love to rent from us at a later date. This is a great place to bookmark items you want to save for later when it’s the appropriate season or occasion. It’s a great place to save sweaters in the summer, and that cute sundress in the winter. When the time’s right, simply move an item to the On The Rack section with a quick click.
You can also choose to delete an item if you’re no longer interested in receiving it. Click Hold or Delete under the image of your choice to perform this action.